FAQ / Supported Devices / White Listing
How can I add Beam to our districts "White List?"
You can have your school add the following API to their White List: https://beam-api.udbapp.com This is important not only for using the app on school internet, but also to receive password reset emails.
Firewall Configurations: The district needs to allow inbound and outbound traffic on HTTP (port 80) and HTTPS (port 443) for https://beam-api.udbapp.com to ensure the mobile app can communicate with the backend.
What web filtering exceptions are needed by the district? Web Filtering Exceptions: The domain https://beam-api.udbapp.com should be white listed to prevent any access restrictions that might block the app’s functionality.
I'm having trouble connecting to Live Mode. What can I do?
Make sure WiFi and Bluetooth are both on and discoverable
Toggle off and on Bluetooth and WiFi
Restart Device
Reset Network/Bluetooth Settings - Android / iOS
Turn on Airplane mode for 10 seconds and then turn off to reconnect
On iOS - make sure that your WiFi is on, even if you are not connected to a network. This allows the peer-to-peer sharing portal to be active and available.
What devices and operating systems are supported?
iOS
Any device capable of running iOS 16 or newer
Android
Any device capable of running OS 8.2 or newer
Chromebooks
Most devices released since 2020
MacOS
All Macs running on an M1 or newer chip.